Current vacancies
Service Delivery Coordinator
Competitive Salary + excellent benefits (travel allowance, bonus scheme, pension, health insurance)
Location: London, Docklands (on-site 5 days)
Job Type: Permanent/ Full Time
Starting Date: asap
THE COMPANY
The Company is the pioneering data centre colocation provider, an owner operator of Tier III data centres, connectivity and managed ICT solutions to over 2000 market leading corporations around the world. In the UK our Docklands data centre campus facilitates the majority of the London Internet Exchange’s (LINX) capacity, meaning that we support a huge proportion of all UK internet traffic, making our Docklands campus a globally important internet hub.
Job Overview:
To support the Service Delivery team in providing timely and efficient customer service to ensure highest level of customer satisfaction (CX)
To provide support in all administrative aspects of stock control, asset auditing, database management, coordination of job handovers and terminations
Key tasks:
- To liaise with suppliers and coordinate with relevant departments to book and track incoming deliveries.
- To support and coordinate delivery intakes to correct locations in the absence of Stock supervisor
- To assist with work order handovers, recording and providing necessary comments on the CRM system accordingly
- To support Service Delivery team with ad hoc administrative duties
- Processing Purchase orders based on quotations raised by team members, oversee the approval workflow, check the spend against the budget and keep the track on the departmental Capex/Opex database
- To coordinate supplier meetings, creating meeting agenda, taking minutes and capturing action points. Ensuring the information is distributed and followed up on accordingly
- To maintain the stock for uniforms and PPEs for the Cabling teams, plan and order according to the forecasted needs
- Taking minutes during meetings, summarizing and tracking action points
Essential requirements:
- Educated to GCSE level; 5 passes including English
- Some experience of business procedures including reporting and purchasing
- Computer literate
- Good knowledge of MS Word and MS Excel (as a minimum)
- Previous hands-on experience with CRM systems
- Excellent numerical skills
- Outstanding attention to detail
HOW TO APPLY
To be considered for this position, please apply online attaching your CV and Covering Letter in Office Word format. Alternatively, send your CV and Covering Letter to [email protected]
If you join us at Telehouse, you’ll work with a team of experienced professionals whose job it is to keep Telehouse at the forefront of the data centre services market. We pride ourselves on a supportive, friendly workplace environment that unlocks the potential in each and every member of our team. We invest in our employees through training and development and believe in empowering our employees to work proactively. At Telehouse, you can rest assured that you’ll be working for a leading company with a proven track record for operational excellence.
Telehouse has offices in London and across the globe, and is owned by KDDI; a Global Fortune 500 telecommunications company.
Contact our team
If you want to find out more about our Telehouse careers, get in touch with the team. Alternatively, check out our applicant privacy policy, our company code of conduct, or our modern slavery policy.