Phil Peplow, Spire’s head of IT, joined BUPA Hospitals in 2007 to help prepare the division to become independent. Working with an IT services partner, Phil engaged Telehouse as Spire Healthcare’s primary secure data host. Telehouse’s ability to quickly and smoothly migrate Spire’s data, and the outstanding security of the Telehouse campus in London, removed a major possible headache for the Spire IT team.
“We saw Telehouse as the best provider to ensure our data was secure but the level of service they provided was a huge factor in transforming what could have been a difficult move into a very smooth transition,” comments Peplow.
Similarly, the acquisition of Classic Hospital Group, and the resulting surge in requirement for server space, was eased by the quickly accessible extra space available from Telehouse datacentres.
Working with Spire, Telehouse could easily and quickly provision space for the new hospitals’ operations with no interruption to service. Replacing the STAR system was a much more difficult challenge. BUPA’s server set up was based on legacy technology, meaning migrating to a new patient management system was not as simple as installing a new programme; Spire would
need an entirely new server set up.
After a lengthy scoping process, the programme that Spire chose to replace STAR with was a powerful SAP Patient, Financial and Logistics Management Solution. In order to deliver this, Spire chose to replace its existing servers, operating within Telehouse North, with a £14 million project with hardware and software based on an Oracle SUN server cluster. The installation was the first of its kind in the UK.
“We realised early on that the project would be a huge undertaking, but we had to ensure the company was on the best possible technology. This type of migration only happens once every 10 or 15 years,” says Peplow.